Services
Benefits and financial help
Housing Benefit, Universal Credit, Discretionary Housing Payments, Council Tax reduction and how to let us know about a change of circumstances.
Bins, recycling and street cleaning
Report missed bins and find recycling centres. Includes information on bin collections, recycling, street cleaning, business and commercial waste. How to dispose of hazardous waste.
Births, deaths and marriages
Register births, marriages, deaths and stillbirths. Information about civil partnerships and ceremonies, births, registration certificates, approved wedding premises licences.
Business and licensing
Includes information about business rates, business support, food businesses, health and safety, licensing, markets and Trading Standards.
Council Tax
Pay council tax, who needs to pay, how your Council Tax is calculated, how to apply for a discount or an exemption and Council Tax for second homes and empty homes.
Health and social care
Adult social care, care services, children and families, public health, adoption, fostering, cost of living, care leavers, adult safeguarding, safeguarding children.
Housing
Homelessness, affordable housing, council and social housing, housing support and grants, private tenants, private landlords, empty homes and community-led Housing.
Libraries and archives
Find and join a library, borrow and reserve books, research local studies and online resources in Westmorland and Furness libraries.
Parking, streets and transport
Report issues and find information on roads, pavements, and parking in our area. Information on bus services and community travel schemes.
Parks, culture and leisure
Parks, gardens, trees and countryside, leisure and sports facilities, museums and galleries, what's on and events.
Planning and building control
Find planning applications and how to make a planning application. Information on building control, conservation, minerals and waste planning and local land charges.
Schools and education
School term dates, school places, early help, free school meals, school transport, courses for adults.
Voting and elections
Includes voting, elections, electoral registration and election results.
Your council
Includes information on councillors, meetings, agendas, councillors, committees, finances, job vacancies and consultations.
Your environment
Includes nuisances, pests, dogs, climate change, emergency planning and private water supplies.
Stay informed
Pay for your parking by phone Pay By Phone is an alternative way to pay for parking by paying with your mobile phone. How it works You can pay for your parking by phone using a credit or debit card at eligible car parks. Parking sessions can be extended by phone. You can also opt into getting a prompt to remind you before your parking expires. If you have paid by phone, pay and display tickets won't need to be displayed in vehicles. The Civil Enforcement Officers (CEOs) will be able to check registration numbers on their handheld devices. You can also use Pay By Phone to: get SMS reminders and receipts email receipts VAT receipts countdown timer on the app extend parking (within parking restrictions) add multiple vehicles and cards added on to one account Register to Pay By Phone You can register in a number of ways. Register online You can register to pay for parking by phone on the Pay By Phone website. You can watch a video on how to create an account online with Pay By Phone on their website. Call or receive a text for instructions You can call to get instructions. There will also be a brief registration process, so you will need a preferred credit or debit card and at least one vehicle registration to register. You can pay for the first parking session when you call. Telephone: 03304 007 275 You can also text 'info' to 65565 You can read guidance on how to create a Pay By Phone account by phone on the Pay By Phone website. The next time you want to pay for your parking by phone Call or text the Pay By Phone number. Enter the car park location number - this will be displayed on our website and on the pay and display machines. Enter the duration you wish to park for. When you phone to pay, it is important that you listen to the whole message and press 1 to confirm when prompted. If you end the call before this part of the message and do not press 1, your transaction will not be processed. This means that your car registration number will not appear as having paid on the CEOs' handheld devices. Extend your parking session You can extend your parking period remotely by using the method you used to pay by phone - either by phone or text. Pay By Phone service costs A service charge of 20 pence will be added to your normal parking fee for parking of more than £2. For less than £2 the fee is 10 pence. Optional text reminders to tell you that your parking time is due to expire cost 20 pence each. A receipt for your parking can be sent to you by either text or email. There is a charge of 20p for the text message receipt, but the email receipt is free of charge. Your parking costs will appear on your monthly credit or debit card statement. You can view and print off all your parking transactions at your online account at Pay By Phone. Car parks where you can Pay By Phone You can find a list of eligible car parks in our car park directory.
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